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SMS/phone call for MFA

The following instructions explain how to log in using multi-factor authentication (MFA) with different methods. Please select the section that applies to you to get the appropriate step-by-step instructions.

If this is your first MFA method, the Windows Hello for Business setup wizard will appear the next business day when you log in for the first time. Please follow the instructions and configure your preferred method (fingerprint, facial recognition). A PIN must always be set up. If you prefer to set it up later, skip the setup wizard. To set up Windows Hello for Business yourself at any time, follow the Windows Hello for Business instructions.

Add phone number as login method

1. Open security information

2. Choose sign-in method

  • Select phone.

3. Enter phone number

  • Select country (e.g., Germany +49).
  • Enter phone number: Receive code, Continue.

4. Enter verification code

  • Receive a text message with a 6-digit code.
  • Enter the code: Continue.

5. Completion

  • Message: Phone number successfully registered.
  • Confirm by tapping "Done".

6. Control

  • Your phone number will appear in the security information overview.
  • Changes or deletion are possible at any time.

This guide shows you how to add your phone number to your Microsoft account to verify your login.

Step 1: Open Security Info

Sign in to your Microsoft account and open the "Security Info" section in the menu. Click "+ Add sign-in method".

[Translate to Englisch:] Bild Microsoft Konto Anmeldemethode hinzufügen
[Translate to Englisch:] Bild Anmeldemaske Telefon wählen

Step 2: Choose your login method

A new window will open. Select "Phone" to add your phone number.

[Translate to Englisch:] Anmeldemaske Telefonnummer eingeben

Step 3: Enter your phone number

Select your country, for example, Germany (+49), enter your phone number, and click "Receive code." Then select "Next."

[Translate to Englisch:] Bild Microsoft Prüfcode

Step 4: Receiving the verification code

You will receive a text message from Microsoft with a six-digit code.

[Translate to Englisch:] Maske Code eingeben

Step 5: Enter the code

Enter the code in the field and click "Next" to confirm your phone number.

[Translate to Englisch:] Bild Telefonnummer hinzugefügt

Step 6: Completing the Verification

After successful entry, a message will appear confirming that your phone number has been registered. Click "Done" to complete the process.

Step 7: Verification

Your phone number will now be displayed in the security information overview. You can change or delete it at any time.

[Translate to Englisch:] Bild Übersichts der Sicherheitsinformationen

Register using the SMS method

  1. Start the registration process
    On the registration page, enter your university email address and click "Next."
  2. Enter your password
    Enter your password and click "Sign in."
  3. Select SMS verification
    Select the option "SMS to +XX XXXXXXXXXX" to receive a verification code via SMS.
  4. Retrieve the SMS code
    You will receive an SMS from Microsoft with a six-digit verification code. Keep the code handy.
  5. Enter the code
    Enter the received code in the "Enter code" field and click "Verify."

This guide shows you how to log in using multi-factor authentication (MFA) with SMS verification.

[Translate to Englisch:] Bild Anmeldemaske SMS

Step 1: Start the registration process

When registering for a University of Passau service (e.g., Outlook, Moodle, or Teams), first enter your university email address and click "Next".

[Translate to Englisch:] Bild Anmeldemaske Kennwort eingeben

Step 2: Enter your password

In the next step, enter your password and click "Log in" to continue.

[Translate to Englisch:] Bild Überprüfen Ihrer Identität Auswahl SMS

Step 3: Select SMS verification

Since your account is protected by multi-factor authentication, you will now be asked to confirm your identity. Select the "SMS" option to receive a verification code.

[Translate to Englisch:] Bild SMS mit Prüfcode

Step 4: Retrieve the SMS code

Shortly after, you will receive an SMS from Microsoft with a six-digit verification code, e.g., 971546. Open the message and keep the code handy.

[Translate to Englisch:] Bild Anmeldemaske Code eingeben

Step 5: Enter the code and complete registration

Enter the code in the field and click "Next" to confirm your phone number.

Register with a phone call

Employees cannot register by phone. They can only register via SMS.

This guide explains how to securely log in to the online services of the University of Passau using multi-factor authentication (MFA) via telephone call.

[Translate to Englisch:] Anmeldemaske Telefonanruf Anmelden

Step 1: Start the registration process

When you log in to a University of Passau service (e.g., Outlook, Moodle, or Teams), enter your university email address and click "Next".

[Translate to Englisch:] Anmeldemaske Kennwort eingeben

Step 2: Enter your password

Enter your password and click "Log in" to continue.

[Translate to Englisch:] Authentifizierung per Telefonanruf wählen

Step 3: Select authentication via phone call

In the next step, select the option "Call +XX XXXXXXXX56" to verify your identity via phone call.

[Translate to Englisch:] Anmeldeanforderung bestätigen

Step 4: Answer the call

Shortly after, you will receive a call from Microsoft. Follow the instructions in the automated message and confirm the sign-in process.

[Translate to Englisch:] Bild Drücken der Raute Taste

Step 5: Confirm your registration

During the call, press the hash key (#) to confirm your registration. Your identity will then be verified.

  1. Start the registration process
    On the registration page, enter your university email address and click "Next."
  2. Enter your password
    Enter your password and click "Sign in."
  3. Select phone call as your registration method
    Select the option "Call +XX XXXXXXXXXX" to start the registration process by phone.
  4. Confirm the call
    You will receive an automated call from Microsoft. Follow the prompts and press the hash key (#) to confirm your registration.
Last updated: | Page ID: 155596
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